Bitrix24Care

Bitrix24: what's new in March 2025

Here is a quick recap of the most important updates from the past month.

Booking in CRM

Booking in Bitrix24 is a tool for scheduling customer appointments with specialists and reserving equipment and facilities. It's suitable for companies in various fields like healthcare, beauty salons, and venue rentals.

Now in Bitrix24, you can schedule customer services directly from the CRM item form. All booking data is automatically saved in the Booking section and the customer's form.

This helps to:

  • Store all bookings in the CRM item form
  • View the customer's inquiry history and offer additional services based on past records

Booking in CRM

CRM

Recycle bin in CRM
Configure customer name format

CRM forms

Create and configure CRM form
Autocomplete fields in CRM forms
Configure reCAPTCHA V2 for CRM forms

BI Builder

BI Builder datasets: Call assessment
BI Builder: Date filters in SQL query
BI Builder: SQL functions for advanced query analysis

Automation

Sales automation in CRM
Automation rules and triggers in Bitrix24 e‑Signature
Triggers in CRM: Paperwork
Wait for user input in workflows

Marketing

Marketing in Bitrix24
Make voice broadcasting and audio calls from Bitrix24

Authentication

FAQ: Log in to your Bitrix24 account
Recover your Bitrix24 password
Change Bitrix24 login or password

Other updates

Calendar settings
Collaborate on documents in Bitrix24.Docs
Update Bitrix24 On-premise version

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