Knowledge base

Knowledge base is a store of important information for employees such as regulations, work schedules, report forms, etc. You can use it to collect, organize and share the data that simplifies the training of employees.

Creating a knowledge base in Bitrix24 is as easy as creating a Bitrix24 Site. All you need to do is to select a knowledge base template and edit its blocks, add videos and images. Pages and categories can be created on the main menu page.

Go to Company > Knowledge base section to find the list of the existing knowledge bases or create a new one.

Read more in the article - Company knowledge base.

Instruct your employees to create a knowledge base for each department to keep all the important information in one place.

The number of company knowledge bases you can create depends on your Bitrix24 plan.

Add a knowledge base to a workgroup or project. You can use it to draw up the rules of communication between its members or add report templates to describe the results of the project.

Read more in the article - Workgroup (project) knowledge base.

There is a counter of views in any knowledge base. It displays the number of unique page visitors in the knowledge base. If an employee has opened the same page three times, the counter will include only the first visit.

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