Streamline product updates in Bitrix24 by importing an updated CSV file. This is useful when you need to prepare for a sale, change prices, or update many products at once.
Export your product list
-
Go to CRM > Inventory > Products.
-
Select the section you need.
-
Click the gear button and select Excel.
Update products in the file
Open the downloaded file, make your changes, and save it.
-
Bitrix24 checks for duplicates by the External code (ID) field. If the product already exists, Bitrix24 updates it with the imported data. If it does not exist, Bitrix24 creates a new product.
-
You cannot undo the import results.
-
If you change a product price in the file, the price will not update automatically in deals or other items. To apply the new price, remove the product from the item and add it again.
-
The file must be in CSV format. If you edit the exported file, save it as a CSV file after making changes.
Import the updated file
-
Go to CRM > Inventory > Products.
-
Click the gear button and select Product import.
-
Upload your file and configure the import settings.
-
Map the required fields:
Field in the exported file Standard field to map Product Name External code External ID 
