Here is a quick review of the most important updates of the month.

Contact center

From February 5, 2024 Viber has updated the conditions of creating a chatbot. Now it can be connected only for a fee. If you created a chatbot before this date, it will work under the old conditions.

• Connect Viber chatbot to Bitrix24

Bitrix24 account protection

Your Bitrix24 account stores users' personal data, financial and legal documents. Protect this data from scammers pretending to be Bitrix24 partners.

• How to protect your Bitrix24 from scammers

We have also updated several articles. Check out the new materials to better understand the product.

Bitrix24 Drive

• Online Documents: Getting Started
• Work with Bitrix24 Drive documents
• File preview in Bitrix24: quick access and possible actions
• Disconnect external drives from Bitrix24

Bitrix24 Messenger

• Download and install Bitrix24 Messenger on macOS and Windows
• Update Bitrix24 application
• Bitrix24 Messenger settings
• Send Bitrix24 Messenger logs to Support
• Multiple accounts in Bitrix24 Messenger app

Other updates

• Set up triggers in tasks
• How to write detailed prompts for CoPilot
• Ensure data security when installing applications
• Sales pipelines