Bitrix24 Helpdesk

Bitrix24: what's new in April 2025

Here is a quick recap of the most important updates from the past month.


Waiting list in Booking service

Booking is a tool for scheduling client appointments with specialists and reserving equipment. If all slots in the schedule are occupied, you can add the customer to a waitlist.

This helps to:

  • Keep client contacts and preferences
  • Promptly offer available times when an appointment is canceled
  • Fill the schedule and avoid losing customers due to occupied slots
Bitrix24 Booking: put a client on the waiting list


Set the document signing deadline

In Bitrix24 e-Signature for HR, you can set a document signing deadline. This helps manage the process and ensures documents are signed on time.

By default, each document is automatically assigned a maximum signing period of three months, but you can change it. The minimum period is five minutes.

Set the document signing deadline


Contact the support specialist in Bitrix24 mobile app

If you have any questions about Bitrix24 tools, you can contact the support specialist.

Bitrix24 Support specialists will help:

  • configure Bitrix24 tools
  • find information in Bitrix24 documentation
  • find and fix errors in work of tools
  • solve problems with plans and payments
Contact Bitrix24 Support


Updates

In April 2025, we have updated several articles. Check out the new content to better understand the product.

CRM

Filters in CRM
Merge duplicates in CRM
Automatic duplicate merging in CRM
Deadlines view in CRM

Automation

Automation rules and triggers in CRM: Payment
Workflow autorun

CRM forms

List of CRM forms
CRM form design
Change CRM form title, name, and page name
Change Bitrix24 site and store subdomain

Contact Center

Create and configure Open Channels
Check Open Channel agent availability

Messenger

FAQ: Chats
Notes in Bitrix24 chats

Authentication

Log in to Bitrix24 account via browser
What to do if you forgot your Bitrix24 login or password

Other updates

FAQ: Drive
Inventory management documents in deals
Inventory access permissions
Synchronize Bitrix24 with external calendar via CalDAV protocol


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Related articles
CRM form design Create and configure Open Channels Inventory access permissions Merge duplicates in CRM Calendar settings Workflow autorun Place CRM form on Bitrix24 site Automation rules and triggers in CRM: Payment Set the document signing deadline Log in to Bitrix24 account via browser