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Bitrix24Care

Invoices & Payment Confirmations

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If you purchased a commercial subscription (and/or Telephony credits, and/or Face Recognition credits) inside your Bitrix24 account, you can find your invoice in PDF here: Subscription > Purchase History. 

If you purchased a commercial subscription from a Bitrix Partner (Bitrix Reseller), please request your invoice from your original Bitrix Partner. 

If you purchased a commercial subscription and/or paid for a service inside a Bitrix24 MarketPlace app, please get in touch with the corresponding MarketPlace app developer. 

If you are having any difficulties finding your invoice, or have any questions regarding your payments, please get in touch with sales@bitrix24.com (in your email, please make sure to specify your Bitrix24 account URL).

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Access to technical support specialists requires commercial plan subscription and is not available to free account users. Free accounts are limited to self-support resources such as product manuals, helpdesk articles, video tutorials, and free webinars. Technical assistance, training, setup, customization and other value added services can also be purchased directly from local Bitrix24 partners