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Bitrix24Care

CRM Recycle Bin

When you delete a CRM element, it's not deleted irreversibly. It gets to the CRM Recycle Bin first. Here you can delete a CRM element permanently or recover it.

Contacts, companies, deals and leads get to recycle bin first.

How it works

Click CRM > Recycle Bin.

Elements list contains all the information about deleted elements: ID, Name, element's type, when it has been deleted and who has deleted it.

Each user can view only those elements that have been deleted by this user. Administrators have access to all deleted elements.

You can filter elements by date, type, etc. For example, view leads deleted this week.

Any element can be deleted permanently or recovered.

Only an administrator can delete elements permanently.
Check if recovery option is available on your plan. You can find all the information about Bitrix24 plans on the pricing page.
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