Bitrix24 Helpdesk

Bitrix24 has a new interface. The images in the articles might differ from the current account design. We will update them soon.

Updated articles: August 2022

Changes in Bitrix24

We changed the interface design: made the element corners rounded.

In the SMTP settings, it is now possible to limit email sending through the mail service.

If you have not configured an external SMTP server, the client will receive an email with the following "From" field information: noreply@account_address.

Read more in the article: Mailbox integration

BI Analytics

Marketing

To send email campaigns, you need to go through phone number verification. This is a necessary measure to protect users from spam.

Read more in the article: Bitrix24 account verification for sending email campaigns.

Other article updates:

Was this information helpful?
Integration specialist assistance
That's not what I'm looking for
Complicated and incomprehensible text
The information is outdated
It's too short. I need more information
I don't like the way this tool works
Get your Bitrix24 set up by local professionals
FIND BITRIX24 PARTNER NEAR ME
implementation_helper_man
Go to Bitrix24
Don't have an account? Create for free
Related articles
CoPilot Follow-Up: AI-powered speech analytics for video calls Lookalike Audiences Updated articles: March 2024 Item list in document templates Product selection in CRM Expenses app Work schedule types Webpage title Bitrix24 Cloud plans: Update from August 1, 2024 Invoice (an old version) and estimate templates