Bitrix24 Helpdesk

Bitrix24 has a new interface. The images in the articles might differ from the current account design. We will update them soon.

Updated articles: August 2022

Changes in Bitrix24

We changed the interface design: made the element corners rounded.

In the SMTP settings, it is now possible to limit email sending through the mail service.

If you have not configured an external SMTP server, the client will receive an email with the following "From" field information: noreply@account_address.

Read more in the article: Mailbox integration

BI Analytics

Marketing

To send email campaigns, you need to go through phone number verification. This is a necessary measure to protect users from spam.

Read more in the article: Bitrix24 account verification for sending email campaigns.

Other article updates:

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