Read FAQ
NEW
Bitrix24 Support
Registration and Login
Bitrix24 Security
Plans and Payments
Alaio Vibecode
Employee Widget
CoPilot - AI in Bitrix24
Booking
Contact Center
Sales Center
Analytics
BI Builder
e-Signature
Knowledge base
Telephony
Bitrix24 Messenger
General questions
Log In
Your Bitrix24
Authorize to enter
your company's Bitrix24.
Enter

Bitrix24 Helpdesk

e-Signature for HR: create a chat to discuss a document

In Bitrix24 e-Signature for HR, you can create chats with employees directly from the document form. Employees who already received the document are added to the chat.

Check if this option is available on your plan.

You can create separate chats for these document statuses:

  • Document not yet signed by representative
  • Signing in progress
  • Refused to sign

You can create a chat from the document kanban or from a specific document form. Do this at the Signing stage.

Create a chat from the kanban
Select the required form in the kanban and click Create chat.

Create a chat from the document form
Open the form and click Create chat next to the required document status.


Chat features

Chat type
e-Signature for HR creates a private chat. Only participants can view its content.

Chat administrator
The employee who creates the chat becomes the administrator. They can manage the chat, change the avatar, and configure access permissions.
Create and configure Bitrix24 chat

If a chat already exists and another employee clicks Create chat, they join the same chat and also become an administrator.

Chat participants
Employees whose documents match the selected status at the time of chat creation are added automatically. You can also add participants later.

When an employee signs a document, they remain in the chat.


In brief:

  • In Bitrix24 e-Signature for HR, you can create chats with employees directly from the document form. Employees who have already received the document are added to the chat.

  • You can create separate chats for different document statuses.

  • You can create a chat from the document kanban or from a specific document form at the Signing stage.

  • e-Signature for HR creates a private chat. Only participants can view its content.

  • Employees whose documents match the selected status at the time of chat creation are added automatically. You can also add them later.

  • When an employee signs a document, they remain in the chat.
Was this information helpful?
Thank you for your feedback.
Get Implementation Help from a Partner
That's not what I'm looking for
Complicated and incomprehensible text
The information is outdated
It's too short. I need more information
I don't like the way this tool works
Get your Bitrix24 set up by local professionals
FIND BITRIX24 PARTNER NEAR ME
implementation_helper_man
Go to Bitrix24
Don't have an account? Create for free
Related articles
Approve documents in Bitrix24 e-Signature for HR Sign documents on behalf of a company Set the document signing deadline HR bot in Bitrix24 e-Signature for HR Manage e-Signature for HR refusers Bitrix24 e-Signature for HR: Create a document template Automation rules and triggers in e-Signature for HR: Document signing Configure reminders in Bitrix24 e-Signature for HR Bitrix24 e-Signature for HR: service for signing HR documents Send HR documents for signing using Bitrix24 e-Signature for HR