Bitrix24 Helpdesk

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Bitrix24: what's new in February 2025

Here is a quick recap of the most important updates from the past month.

Martha AI

Martha AI is a friendly virtual assistant that enhances your Bitrix24 experience by providing quick and clear answers in support chats.

Here is how Martha AI functions:

  • Automatically joins all new support chats
  • Quickly responds to inquiries about Bitrix24
  • Transfers the conversation to a support specialist if it can't provide an answer

Martha AI assistant in support chats


Updated articles

CRM

Work with tasks in CRM
CRM History

BI Builder

FAQ: BI analytics and BI Builder
BI Builder: Datasets

Automation

Automation rules in CRM
Triggers in CRM

Calendar
FAQ: Calendars
Synchronize Bitrix24 calendar with iPhone


Other updates

Connect Bitrix24 Drive as a network drive in Windows
Support for Bitrix24 Market apps
FAQ: Webmail
FAQ: Workgroups and projects
FAQ: Marketing
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