The Bitrix24 Settings page brings all account settings together in one place. Use the new widget to open settings faster and manage your account more easily. You do not need to set up your account again. All existing access permissions and restrictions stay the same.
To open Bitrix24 Settings:
- Click the toggles icon next to your account name.
- Select Settings.
Use the search bar to quickly find a setting or open a specific section.
Tools
Use the Tools tab to configure the main menu for your company. Hide tools your team does not use. To open a tool’s internal settings, click the button on the right side of the section.
Configure sections in the Bitrix24 main menu
My Bitrix24
Use this section to customize your Bitrix24 account and match your company branding.
You can:
- Change the Bitrix24 name or logo
- Rename your account domain or connect your own domain
- Set a default theme for all users
- Upload a custom background
- Change Bitrix24 name or logo
- Rename your account domain or switch to your own
- Set the default account theme for all users, i.e., choose one of the preset themes or upload a custom background
Start page
Start page: the Vibe is the first page users see after they sign in to Bitrix24.
Use it to:
- Share important company information
- Add quick access to tools
- Help new employees get started faster
Employees can access key information without opening the main menu.
Start page: the Vibe. Select and configure a template
Configure the Feed widget on the Start page
Communications
Set up a convenient format for internal communications in this tab. Decide how employees will work in the Feed, Chat, and Drive sections.
General chat
Create a task overdue chat
Connect a workgroup drive to the personal drive
Document locking
Search document text on Drive
Employees
Control the methods of inviting new employees and the access of external users to your Bitrix24 in the Employees section.
Invite new users to Bitrix24
Collabs: Getting started
Extranet users in Bitrix24
You can also change how names, phone numbers, and addresses look in user profiles. The address format settings will be used in CRM client forms as well.
Default address region
Expand the Employee profile section and select the suitable default address region.
| Region | Address sample |
|---|---|
| USA |
137 One Nice Way Caprica, CA 92908 USA |
| Europe |
Musterstr. 321 54321 Musterstadt Deutschland |
| UK |
49 Featherstone Street LONDON EC1Y 8SY UNITED KINGDOM |
| Germany |
Musterstr. 321 54321 Musterstadt Deutschland |
| Brazil |
Avenida Presidente Affonso Camargo, 749 Cristo Rei Curitiba - Parana 80050-370 Brazil |
| Russia |
Lesnaya st., 5, 176 Moscow Russian Federation 125075 |
| Russia (variant 2) |
125075 Russian Federation Moscow Lesnaya st., 5, 176 |
Automation
In the Automation section, you can choose to complete activities with comments and assignments manually or automatically in the CRM item form.
Workflow events in CRM item form
Company details
Here, you can create a landing page with information about your company. Share the link to it with your customers or colleagues so that they can quickly copy your company details and enter them into a contract.
Create a landing page with company details
Business hours
Set the working hours for your company and departments in this section. This helps you plan meetings and set task deadlines more accurately.
GDPR Compliance
As Bitrix24 has many clients in the European Union, we follow GDPR compliance rules and maintain GDRP section on our website. Your Data Processing Agreement is accepted by you as a part of our main terms of service.
Security
Use this section to improve account security.
You can:
- Review employee login history
- Restrict access by IP address
- Check the event log
- Manage the email blacklist
The blacklist contains email addresses that could not receive your emails. This can happen if the address is incorrect or the recipient’s domain has issues. Bitrix24 updates the blacklist automatically. If an address is valid, you can remove it manually.
Secure your Bitrix24 account
Login history
Event log
Restrict access to Bitrix24 by IP address
Other settings
Use this section to configure additional account settings.
You can:
- Set date and time formats
- Configure outgoing email settings
- Track link clicks in outgoing emails
- Choose a map provider for CRM addresses
- Let employees measure stress levels and display results in profiles
- Delete your Bitrix24 account
- Restrict access to Market applications
Other settings
Use this section to configure additional account settings.
You can:
- Set date and time formats
- Configure outgoing email settings
- Track link clicks in outgoing emails
- Choose a map provider for CRM addresses
- Let employees measure stress levels and display results in profiles
- Delete your Bitrix24 account
- Restrict access to Market applications
CoPilot preferences
Use this section to manage CoPilot settings.
You can:
- Choose which tools support CoPilot text and image generation
- Enable CoPilot in CRM
- Allow or restrict access to CoPilot chat
- Select the AI provider
In CRM, CoPilot can:
- Transcribe phone calls
- Create call summaries
- Fill CRM fields automatically
Learn more:
CoPilot, your personal assistant with AI
FAQ: CoPilot
CoPilot in CRM
Chat with CoPilot
CoPilot in Tasks
CoPilot in Feed
CoPilot in Flows
In brief
- The Bitrix24 Settings page brings all account settings together in one place.
- Use the new widget to open settings quickly.
- Existing access permissions and restrictions remain unchanged.
- Only administrators can access these settings.
- Main sections include Tools, My Bitrix24, Start page, Communications, Employees, Automation, Security, Other settings, and CoPilot preferences.