Zapier for Communications app

Author: Robert Holman

Last update: November 29, 2023.

Send notifications and messages to Bitrix24 Feed from thousands of web services and apps supported by Zapier.

Installation is as simple as only possible, just follow these steps to install the app from Bitrix24.Market.

Zapier for Communications app requires an additional setup procedure, though, as the current version of the app is a private beta one. We've summarized all you need to know about the configuration and initial tests in this article, so that you could try it out.

Setup

The app has the Private status in Zapier and can only be accessed via a personal invitation.

Zapier for Communications. Invite.jpeg — Once you've installed the app from the Market, accept the **invitation**:

Create Zap.jpeg — Now you're ready to build the Zaps using Bitrix24 blocks:

Actions

As opposed to Zapier for CRM and Zapier for Tasks apps, Zapier for Communications does not have any triggers. If you would like to implement a scenario of such kind, please feel free to reach out to our Support team and kindly share some more details on potential use cases.

Thousands of apps, including Bitrix, can send notifications and messages to Bitrix24 Feed all without coding, thanks to the Zapier platform and the integration app:

Zapier for Communications. Select an event.jpeg

Create message

Allows you to send notifications to your Bitrix24 account.

Let us unpack the required fields and what they stand for.

User ID field lets you specify the user who will get a notification.

Employees section.jpeg — You can find the IDs of your Bitrix24 users in the **Employees section**:

User ID.jpeg — Or quickly look it up in the URL of the user's profile page:

Message field - content of a notification, can be put in manually or using values extracted from a third-party service (trigger stage). You can also combine both of the options, for example: