Contacts in Bitrix24 contain detailed information about a client and are used when creating deals.
How to work with contacts
Click CRM > Contacts.
There is a search bar at the top of the page that you can use for searching contacts or filtering contacts list.
In the Contacts list, you can view the main information about your clients - name, activities, responsible and creation date.
You can click the cogwheel button to configure which information is displayed in the contacts list.
You can switch to Reports view if needed.
There is a big variety of reports in this section that helps you to analyze your work with contacts.
Click any contact in the list to view more information about the client.
You can perform basic actions with a contact - view, edit, copy, delete. Also, you can plan an activity or create a new CRM element (deal, quote or invoice).
If you need to perform an action with several contacts, just select them and click select action button.