Tools
Pricing
Solutions
Partners
Apps
Blog
FOR DEVELOPERS New
Read FAQ
NEW
Bitrix24 Support
Registration and Authentication
Bitrix24 Security
Getting started
My Profile
Feed
Messenger
Collabs
Start page: the Vibe
Calendar
Bitrix24 Drive
Bitrix24 Mail
Workgroups
CoPilot - AI in Bitrix24
Tasks and Projects
CRM
Booking
Contact Center
Sales Center
CRM Analytics
BI Builder
Sales Intelligence
Inventory Management
Marketing
Sites
Online Store
CRM + Online Store
CRM Payment
e-Signature
e-Signature for HR
Employees
Knowledge base
Automation
Workflows
Telephony
Market
Subscription
Settings
Enterprise
Bitrix24 Messenger
General questions
Bitrix24 On-Premise
Start for free
Log In
Your Bitrix24
Authorize to enter
your company's Bitrix24.
Enter
Don't have Bitrix24 yet?
Create your Bitrix24 now

Bitrix24 Helpdesk

Bitrix24 Helpdesk

Updated articles: October 2021

Emily Walker
Author: Emily Walker
Last update: November 22, 2021.

We continue to release new features in Bitrix24.

CRM

CRM forms in Open Channels

Now you can send a CRM form to the chat, customize fields and display time. Read more in the articles:

Other updates:

Was this information helpful?
Integration specialist assistance
That's not what I'm looking for
Complicated and incomprehensible text
The information is outdated
It's too short. I need more information
I don't like the way this tool works
Go to Bitrix24
Don't have an account? Create for free
Related articles
Workflows in Feed CRM History Access permissions for automated solutions Reports in CRM Daily plan Limit access to Google Looker Studio report Add new List items Application passwords Export data from BI Builder dashboards Transfer data between accounts
Bitrix24
Support
Resources
On-premise
Apps
Partners
You can find the Bitrix24 Cloud and Self-Hosted Service Level Agreement here.
© 2025 Alaio
Privacy Overview

Cookies: This website uses cookies for analytical and technical reasons. ‘Analytical Cookies’ are inserted by Google Analytics to help us understand which countries our visitors come from, which pages they visit and what actions they take on this site. ‘Strictly Necessary Cookies’, as the name implies, are a type of cookies that are required for proper functioning of certain features of this website, such as the ability to use live chat. Disabling these cookies will disable access to those features and degrade your website experience.

Cookies of both types can be enabled or disabled within this plugin.

Cookie Settings
Cookie Policy

More information about our Cookie Policy

We use cookies to enhance your browsing experience - Find out more. By continuing to browse this site you are agreeing to our use of cookies. Change your cookie settings.
Got it