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Change Bitrix24 subdomain for your site or store

By default, Bitrix24 automatically creates the address for your site or store, using a random set of characters with the main domain .bitrix24.site or bitrix24.shop. You can change the subdomain to make it more recognizable and attract more traffic by adding keywords related to your company.

The subdomain is the part of the address before the main domain. For example, in example.bitrix24.site:

  • example is a subdomain.

  • bitrix24.site is the main domain, where bitrix24 is the second-level domain and site is the first-level domain.

To change the subdomain,

  1. Go to Sites and stores and open the needed tab.

  2. Select the site, click the three dots (...), and choose Configure site.

  3. In the Site address section, click the pencil icon.

  4. In the Bitrix24 subdomain tab, enter your preferred subdomain.

  5. Ensure it is available and click Save.

Once set up, your Bitrix24 site or store will be available at the new address.

You can always change the subdomain or switch to a different main domain.
Connect your site or store to your own domain


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