In the Subscription section, you can find all the information about purchase history, plan details, number of users, etc.
The section includes the following pages:
My Bitrix24 Plan
Plan. Here you can view the information about the current plan, renew it or activate a discount coupon.
Users. Here you can view information about the number of users available on your plan.
Number of users on Bitrix24 Cloud plans
Cloud Storage. Here you can view information about the database size, Drive space used, and free space. The storage size is limited and depends on the plan.
Telephony. If you use telephony, you can view and top up the balance.
Payment for Bitrix24 Telephony
Telephony connection options overview
Email sending limits. Monitor the number of emails sent from Bitrix24. The monthly email sending limit depends on the plan.
Bitrix24 Mail: features and plan options
Upgrade
View and compare Bitrix24 plans to choose the right one.
Customization request
If you need help choosing a plan or setting up Bitrix24 for your tasks, order implementation from our partners.
Request assistance from Bitrix24 Partner
Trial mode
Trial mode provides 15-day access to the features of the Professional paid plan. Enable this mode to evaluate Bitrix24 tools before purchasing a plan.
After the trial is over your account will be automatically switched to the prior plan. All data will be kept for any advanced tool you used during the trial, however the access to it may be limited. The access to that data will automatically be restored when you upgrade to an appropriate Bitrix24 plan.
Support24
If you have questions, you can contact Bitrix24 Support.
How to contact Bitrix24 Support
Martha AI assistant in support chats
Activate support from Bitrix24 partners
Purchase history
In this section, you can get detailed information about purchased plans or subscriptions.
Billing info
Here you can update your payment and billing details.
Change payment and billing info
