Bitrix24 Helpdesk

What's new? July 2025

In July 2026, we updated several articles. Review the new content to learn more about the product.

Branch network. We explained how a branch network works, how to create one, how to connect an existing Bitrix24, and how to disconnect a branch if needed.

Configure Bitrix24 for a branch network
Disconnect branches

Sites and e-commerce. We added articles about site settings, cart, the checkout flow, delivery statuses, and the customer account section.

Configure order and delivery statuses in Bitrix24
Online store: Personal account

Online booking. We updated the article on how to create and configure a client booking form, and added Online booking to the list of CRM form scenarios.

Create a resource booking form
CRM form use cases

Inventory management. We explained how to import products and stock balances from other services and how to enable inventory management in Deals + Orders mode.

Import data from other Inventory management services into Bitrix24
Conditions for enabling Bitrix24 Inventory Management

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