Bitrix24Care

Updated articles: December 2023

We are going to tell you about the most important updates in December.


Work with CoPilot

We have prepared prompts so that you can start working with CoPilot right now.

CoPilot in Bitrix24 Mail. CoPilot can highlight the main points of your correspondence, write a new email or continue the text you started to write. Also, CoPilot will correct errors in the text and translate it into other languages.

CoPilot in Bitrix24 Mail


CoPilot in Bitrix24 Sites. CoPilot can be used when working with a website template or a new block. It will fill the site with the text or suggest how to improve the written text.
CoPilot in Bitrix24 Sites


Create reports in BI Builder

BI Builder is a tool for creating analytical reports. Graphs can be built based on virtual datasets, for example, combine information from CRM about deals, products and custom fields.
Create dashboards in BI Builder
Date filters in BI Builder
Create a chart based on a virtual dataset


Workflow execution time optimization

In the Bitrix24 mobile application, you can now see how long it takes for a business process to be agreed upon in the company. If the process is taking too long, you can revise its steps.

Workflow execution time optimization


Other updates

Automation. Automation rule test mode, its statuses and log entries.
Automation rule test mode
Automation rule test mode: Test using demo deal
Automation rule test mode: Test using real life deal

CRM. Work with documents in the Bitrix24 web version and mobile application.
Documents in CRM

Bitrix24 Drive. What is a company drive in Bitrix24 and how to free up space on it.
Company Drive overview
Share files and folders using public and internal links
Drive Cleanup tool
Bitrix24 Drive recycle bin

Telephony. How to create reports and record a phone call.
Configure numbers
Record calls
Troubleshooting outbound calls
Call tracking: SIP PBX numbers
Convert Text to Speech in Bitrix24
View call logs

Bitrix24 Settings. How to restrict access to Bitrix24 by IP address and view the login history.
Restrict access to Bitrix24 by IP address
Login history


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