Export allows you to transfer information from Bitrix24 to another system, make a backup copy of data or analyze data from CRM in third-party programs.

Export terms and conditions

1. You can export leads, deals, contacts, companies, estimates, invoices, and smart processes elements. You can export items at certain stages in leads and invoices. Also, it is possible to export each pipeline separately in deals.

2. Only users with appropriate access permissions can export items from CRM.

Access Permissions in CRM



3. Entities can only be exported from the List view.



4. Entities can be exported in the csv and xls formats.

• xls file format is a table. It is suitable for analyzing data in MS Excel, constructing graphs and charts.

• csv file format is a text file with values separated by commas. It can be opened in any text editor.

How it works

Open the list of required CRM entities. There is an Included in export option in contacts. You can export only those contacts that have the option enabled.

You can disable and enable this option in the entity form or through the group actions.

The file will contain all entities that are in the list. Use the filter to select the necessary ones.

Search in Bitrix24.CRM

The data will be exported from the fields that are displayed in the table. To change the set of fields, click on the settings icon and check the desired boxes.

Go to the settings and select an export format. You will be able to select the options you need.

• Export all deal fields and Export all fields of contacts and companies - these options allow you to upload all fields from entities to a file at once.


• Export detailed SKU's - this option allows you to upload the data about the products to a file.

Then click Run and wait for the export to complete.

Read also:

• Import to Bitrix24 CRM
• Merge duplicate entities in CRM
• Transfer CRM settings