Bitrix24 Helpdesk

Bitrix24 has a new interface. The images in the articles might differ from the current account design. We will update them soon.

FAQ: CoPilot

CoPilot is a Bitrix24 assistant, which works on AI technology and is built into everyday work scenarios: it can write a text, evaluate an idea, help formulate a thought or highlight the main thing from a long message. The article contains answers to frequently asked questions about CoPilot.

In which Bitrix24 sections is CoPilot available?

CoPilot can be used in Feed, Tasks, Chat, CRM, Mail, Calendar and Website sections.
CoPilot in Feed
CoPilot in Tasks
Chat with CoPilot
CoPilot in CRM

Does CoPilot store data for model training?

Currently, CoPilot uses AI models from third-party providers, such as OpenAI. Bitrix24 stores your data for up to 14 days for technical reasons and then deletes it. For more details on how AI providers process data, check their documentation.

What language models can be used?

Now the gpt-3.5-turbo is using. In the future, other languages will be used.

Bitrix24 Settings: new single section

If you want to select a different model, install the app from the Market.

Are there access permissions to work with CoPilot?

CoPilot can be used by all employees of your Bitrix24 account.

Is it possible to disable CoPilot in Bitrix24?

You can specify in which sections CoPilot will be available. Select options on the Settings page - CoPilot preferences.

How reliable are CoPilot responses?

CoPilot main task is to prepare a response based on the query and the context. CoPilot will help you write a congratulation text for a colleague, a text for a marketing mailing or make a checklist for a sale department.

First of all, CoPilot is an assistant in solving work tasks. CoPilot generates answers based on information obtained during model training. Always check the answers from CoPilot to avoid factual or logical errors.

What are the terms for using CoPilot in Bitrix24?

You can learn the Bitrix24 CoPilot Additional Terms on this page.
Was this information helpful?
Integration specialist assistance
That's not what I'm looking for
Complicated and incomprehensible text
The information is outdated
It's too short. I need more information
I don't like the way this tool works
Get your Bitrix24 set up by local professionals
FIND BITRIX24 PARTNER NEAR ME
implementation_helper_man
Go to Bitrix24
Don't have an account? Create for free
Related articles
CoPilot Follow-Up: AI-powered speech analytics for video calls Role library: Create new roles for CoPilot AI Speech analytics and Sales scripts in CRM CoPilot request limit CoPilot in CRM CoPilot in the product form CoPilot in Flows Prompt library: Create prompt templates for CoPilot CoPilot: AI assistant to create websites How to write detailed prompts for CoPilot
Recently viewed articles
CRM form use cases Filter leads by status with OR logic in Looker Studio Use of regular expressions in Google Looker Studio Superblock in Bitrix24 Sites