Sites
- Add Google Maps block to your website - updated the way to get an API key
- Add your website to Google - updated
- Add your website to Bing - updated
Knowledge base
- Delete a knowledge base - NEW
CRM
- Custom fields in CRM - updated; more types of custom fields described; how to delete a custom field
- Observers in leads and deals - updated; how to delete observers
- Working with the product grid - added an example of a group actions
Subscription
- New Bitrix24 plans - Professinal x2 and Professional x3 plans
Bitrix24 Drive
- Get internal and public links (share files and folders) - added the information on how to view how many times the file was downloaded using the public link
Activity Stream
- Add messages to the Activity Stream - updated
- Hidden recipient - NEW
Desktop app
- How to change the folder that is synchronized with Bitrix24 Drive? - macOS screenshots added
Workflows
- Import and Export Workflows templates - .bpt file extension is used when importing/exporting workflow templates
General questions
- Password recovery - haven't received the password recovery email
Settings
- Migration between various Bitrix24 zones - data migration requires having a commercial subscription. Free accounts are not eligible for data migration, except extraordinary situations, such as recently passed local data migration laws that weren't in effect when the account was registered
Bitrix24 On-Premise
- Migration to Bitrix24 On-Premise - backing-up your Cloud project and migrating it to the Self-hosted version is free of charge and can be performed only once for 1 Cloud account/1 commercial license key of Self-hosted version. All the following backups can be purchased for $549.00 each
Chats and Calls
- Bitrix24 Messenger Overview - updated
- Video calls - Bitrix24 On-Premise Edition users have the limit of 12 employees in the group to make a group video call
- Public chats - updated
- General chat - updated
- Workgroup (project) chat - updated
- Conversations list - screenshots updated
- Chat to Task and Send Chat Messages to the Activity Stream - updated
Time and Reports
- Time management - you can also add events to your calendar in the Daily Plan section. If you enable the out of office option, the event will be added to the calendar with a mark saying that you're not in the office. This information will be seen by your colleagues and they won't schedule any meetings with your participation for this time
Mobile app
- Enable push notifications - updated
Contact Center
- Connect Apple Business Chat - updated
- Configure additional features in Apple Business Chat - updated
Telephony
- Connect Zoiper softphone to Bitrix24 - updated screenshots of Android app; added screenshots of iOS app, Windows
Open Channels
- Open Channel Settings - each type of communication channel can be connected to only one Open channel. For example, if you have two Telegram channels, you need to have a separate Open channel for each of these Telegram channels